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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Robert Waterford

July 24, 2023

5  out of  5 rating by Robert Waterford
"Great lady nice attentive much respect shown both ways and a wonderful smile!!!"

Kathy DeGuilio-Fox

June 29, 2023

5  out of  5 rating by Kathy DeGuilio-Fox
"My request for a new ID card was responded to immediately, In minutes I had a new card waiting for me in my inbox. Customer service is still alive and well at Kim Fry's office!"

albert sancho

May 26, 2023

5  out of  5 rating by albert sancho
"Kim Fry is very professional, helpful and efficient when dealing with her clients. She goes above and beyond to assist."

Crystal Matula

September 26, 2022

5  out of  5 rating by Crystal Matula
"Always helpful and very responsive with questions or policy changes! We have all of our insurance policies with Kim Fry."

Gina Williams

September 23, 2022

5  out of  5 rating by Gina Williams
"Best insurance agency around!! We have always been with State Farm but switching to Kim Fry has been a game changer, especially with the customer service aspect of everything. Everyone is amazing and so personal! Knowing our insurance is in her hands is a great feeling!"

Larry Kiefer

August 10, 2022

5  out of  5 rating by Larry Kiefer
"Great service, always ready to help. Always gets back to you; wouldn’t have any other agent, recommend to all!!!!"

octavia reed

June 24, 2022

5  out of  5 rating by octavia reed
"I've been with this company for over 25 years. I started with Kathy Townsend and now her daughter. I love the service and personal attention that they give. I moved to another town in 1999 and stayed with my agent. They are an awesome group of people ❤"


July 8, 2021

5  out of  5 rating by GOOD SCENTS OILS Scrumptious
"I called Kim Fry’s office before the holiday weekend with details about what I was looking for and she had me taking care of on the same day she came to visit my business! She did a walk through, asked questions and showed genuine concern for my needs. She also broke down what I didn’t understand! Before she left, she patronized my company! I’m happy to have her as my new SF AGENT! Kim, thank you for helping my business needs as we continue to grow and I look forward to doing more business with you! GOOD SCENTS OILS ♥️"

david chen

May 4, 2021

5  out of  5 rating by david chen
"Been a customer for decades- best insurance agent ever"

Sandra Gonzalez

March 3, 2021

5  out of  5 rating by Sandra Gonzalez
"Helpful. Have all my vehicles and home insured with State Farm. Been with them for over 30 years."

Lena White

December 28, 2020

5  out of  5 rating by Lena White
"Friendly , professional, and fast."

Marie Smith

October 30, 2020

5  out of  5 rating by Marie Smith
"I love my State Farm family @ the office of Kathy Townsend...Merrillville, IN... I have been a client for 35 yrs with This office. Kim is awesome ."

Nate' Billingsley-Walton

August 4, 2020

5  out of  5 rating by Nate' Billingsley-Walton
"Get you a quote today!! This agency is here to help with all your insurance needs."

Tatia Walker

July 16, 2020

5  out of  5 rating by Tatia Walker
"They have nice people working there"


July 9, 2020

5  out of  5 rating by Janet
"Called State Farm agent Kim Fry and was impressed at her knowledge answering my questions and how responsive she was to follow up I needed. I can tell she cares about her clients. I Thanks Kim for the great service! Highly recommend."

Shelly Rescansky

July 3, 2020

5  out of  5 rating by Shelly Rescansky
"Kim is professional, knowledgable and trustworthy: everything you could want in your insurance agent. I would highly recommend her for any insurance needs. She's extremely responsive and very transparent."

Candace Roberson

July 2, 2020

5  out of  5 rating by Candace Roberson
"Debbie was super helpful and awesome!"

Brandey Albarado

July 2, 2020

5  out of  5 rating by Brandey Albarado
"Debbie Devault is the best at what she does ❤❤"

Andrea Fortier

July 2, 2020

5  out of  5 rating by Andrea Fortier
"The office was very inviting and the staff is very helpful. Debbie was especially patient with my questions."


July 2, 2020

5  out of  5 rating by usnmom06
"This office is fantastic. Everyone goes above and beyond for their customers. Highly recommend."

David Kut

July 2, 2020

5  out of  5 rating by David Kut
"Always pleasant & professional on the phone especially Debbie. What a great agency !"

Kaylynn White

July 2, 2020

5  out of  5 rating by Kaylynn White
"She was absolutely a delight to work with. Very professional & helpful. Any questions I had she was sure to answer & made me feel very comfortable with the service I received. My husband & I are very pleased."

Jessica Savage

July 2, 2020

5  out of  5 rating by Jessica Savage
"Kim Fry is great! Very helpful and professional!"

kim zielkiewicz

July 2, 2020

5  out of  5 rating by kim zielkiewicz
"Highly recommend coming here. Debbies professionalism and customer service is top notch! I’d give more stars if I could!"

Anastasia Marsh

July 2, 2020

5  out of  5 rating by Anastasia Marsh
"Such great service! Very informative and flexible when working with clients. Thank you Debbie!"