Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cheryl OBrien

Cheryl OBrien

March 18, 2024

5  out of  5 rating by Cheryl OBrien
"I would strongly recommend that you go to State Farm they are so nice and efficient"
Profile photo of Sean Oconnor

Sean Oconnor

March 5, 2024

5  out of  5 rating by Sean Oconnor
"She always answers the phone no mater what time of the day and answers all our questions"
Profile photo of harry zembillas

harry zembillas

February 3, 2024

5  out of  5 rating by harry zembillas
"Kim does a great job and is always quick to respond to any questions. Have been with her for years."
Profile photo of Robert Waterford

Robert Waterford

July 24, 2023

5  out of  5 rating by Robert Waterford
"Great lady nice attentive much respect shown both ways and a wonderful smile!!!"
Profile photo of Kathy DeGuilio-Fox

Kathy DeGuilio-Fox

June 29, 2023

5  out of  5 rating by Kathy DeGuilio-Fox
"My request for a new ID card was responded to immediately, In minutes I had a new card waiting for me in my inbox. Customer service is still alive and well at Kim Fry's office!"
Profile photo of albert sancho

albert sancho

May 26, 2023

5  out of  5 rating by albert sancho
"Kim Fry is very professional, helpful and efficient when dealing with her clients. She goes above and beyond to assist."
Profile photo of Crystal Matula

Crystal Matula

September 26, 2022

5  out of  5 rating by Crystal Matula
"Always helpful and very responsive with questions or policy changes! We have all of our insurance policies with Kim Fry."
Profile photo of Gina Williams

Gina Williams

September 23, 2022

5  out of  5 rating by Gina Williams
"Best insurance agency around!! We have always been with State Farm but switching to Kim Fry has been a game changer, especially with the customer service aspect of everything. Everyone is amazing and so personal! Knowing our insurance is in her hands is a great feeling!"
Profile photo of Larry Kiefer

Larry Kiefer

August 10, 2022

5  out of  5 rating by Larry Kiefer
"Great service, always ready to help. Always gets back to you; wouldn’t have any other agent, recommend to all!!!!"
Profile photo of octavia reed

octavia reed

June 24, 2022

5  out of  5 rating by octavia reed
"I've been with this company for over 25 years. I started with Kathy Townsend and now her daughter. I love the service and personal attention that they give. I moved to another town in 1999 and stayed with my agent. They are an awesome group of people ❤"
Profile photo of GOOD SCENTS OILS LLC


July 8, 2021

5  out of  5 rating by GOOD SCENTS OILS LLC
"I called Kim Fry’s office before the holiday weekend with details about what I was looking for and she had me taking care of on the same day she came to visit my business! She did a walk through, asked questions and showed genuine concern for my needs. She also broke down what I didn’t understand! Before she left, she patronized my company! I’m happy to have her as my new SF AGENT! Kim, thank you for helping my business needs as we continue to grow and I look forward to doing more business with you! GOOD SCENTS OILS ♥️"
Profile photo of david chen

david chen

May 4, 2021

5  out of  5 rating by david chen
"Been a customer for decades- best insurance agent ever"
Profile photo of Sandra Gonzalez

Sandra Gonzalez

March 3, 2021

5  out of  5 rating by Sandra Gonzalez
"Helpful. Have all my vehicles and home insured with State Farm. Been with them for over 30 years."
Profile photo of Lena White

Lena White

December 28, 2020

5  out of  5 rating by Lena White
"Friendly , professional, and fast."
Profile photo of Marie Smith

Marie Smith

October 30, 2020

5  out of  5 rating by Marie Smith
"I love my State Farm family @ the office of Kathy Townsend...Merrillville, IN... I have been a client for 35 yrs with This office. Kim is awesome ."
Profile photo of Nate' Billingsley-Walton

Nate' Billingsley-Walton

August 4, 2020

5  out of  5 rating by Nate' Billingsley-Walton
"Get you a quote today!! This agency is here to help with all your insurance needs."
Profile photo of Tatia Walker

Tatia Walker

July 16, 2020

5  out of  5 rating by Tatia Walker
"They have nice people working there"
Profile photo of Janet


July 9, 2020

5  out of  5 rating by Janet
"Called State Farm agent Kim Fry and was impressed at her knowledge answering my questions and how responsive she was to follow up I needed. I can tell she cares about her clients. I Thanks Kim for the great service! Highly recommend."
Profile photo of Shelly Rescansky

Shelly Rescansky

July 3, 2020

5  out of  5 rating by Shelly Rescansky
"Kim is professional, knowledgable and trustworthy: everything you could want in your insurance agent. I would highly recommend her for any insurance needs. She's extremely responsive and very transparent."
Profile photo of Candace Roberson

Candace Roberson

July 2, 2020

5  out of  5 rating by Candace Roberson
"Debbie was super helpful and awesome!"
Profile photo of Brandey Albarado

Brandey Albarado

July 2, 2020

5  out of  5 rating by Brandey Albarado
"Debbie Devault is the best at what she does ❤❤"
Profile photo of Andrea Fortier

Andrea Fortier

July 2, 2020

5  out of  5 rating by Andrea Fortier
"The office was very inviting and the staff is very helpful. Debbie was especially patient with my questions."
Profile photo of usnmom06


July 2, 2020

5  out of  5 rating by usnmom06
"This office is fantastic. Everyone goes above and beyond for their customers. Highly recommend."
Profile photo of David Kut

David Kut

July 2, 2020

5  out of  5 rating by David Kut
"Always pleasant & professional on the phone especially Debbie. What a great agency !"
Profile photo of Kaylynn White

Kaylynn White

July 2, 2020

5  out of  5 rating by Kaylynn White
"She was absolutely a delight to work with. Very professional & helpful. Any questions I had she was sure to answer & made me feel very comfortable with the service I received. My husband & I are very pleased."